IT & Computer Services

3J100

Peripheral or Adapter Card Installation: A Technician will provide a professional installation of your internal Ethernet, Wireless 802.11, Video Graphics Adapter, TV Tuner, Audio Card, SCSI, Firewire or USB Host Adapter, or other external peripheral such as printer, scanner, or digital camera, and power up your PC to check the BIOS, and verify Power On Self Test. In addition, any drivers or software needed to run your device will be installed and verified to be working properly

$25.00

3J110

Desktop PC Diagnostic Repair Evaluation: A Technician will diagnose any hardware or software problems on your desktop PC, and provide an estimated cost in parts and labor to properly repair or upgrade your system. If you choose to repair your system, the diagnostic fee is waived and you only pay for the parts and labor estimated by our technician.

$75.00

3J111

Desktop PC Repair/Upgrade: A Technician will repair or upgrade your desktop PC not including the cost of any parts. This includes the diagnostic and labor to fix any hardware or software related problem, or includes replacing or upgrading your motherboard, processor and adapters. Your system will be thoroughly analyzed to assure it is working properly after it is repaired or upgraded. Note: In some cases your Operating System may need to be reloaded. Note: Backup all data and information before this procedure. If you did not perform a backup, we can provide this service for you. See Depot Date Rates

$75.00

3J112

Professional Memory Installation: A Technician will provide a professional installation of your Memory in a desktop PC and test the installation by assuring the BIOS and Operating System properly detect the memory upgrade.

$15.00

3J113

Peripheral or Adapter Card Installation (each additional)

$15.00

3J114

Optical Drive or Storage Upgrade: A Technician will provide a professional installation $30.00 of your internal Hard Drive, CD, Burner, DVD or Card Reader. Any drivers or software needed to operate your device will be installed and verifed to be working properly.

$30.00

3J115

Default Operating System Installation: A Technician will reload your operating system to the default settings, and install any drivers needed for the hardware in your computer. Any Windows updates to your operating system will be installed if possible. This operation require your legitimate operating system and license. Additional application are not included. Note: Backup all data and information before this procedure. If you did not perform a backup, we can provide this service for you.

$75.00

3J116

Program/Application Installation: A Technician will install and properly configure three application or software title on your PC. Note: Backup all data and information before this procedure. If you did not perform a backup, we can provide this service for you.

$35.00

3J117

Software Tune Up: A Technician will install any Windows Operating Systems Critical Updates, and Security patches. In addition, we will run scandisk to check for errors, Defragment your Hard Drive, and clean up unnecessary programs running in your system tray and startup to speed up your boot time and make your PC run faster. If you have an anti-virus utility, the latest definitions will also be installed. Note: You must have an Ethernet controller for this service. Note: Backup all data and information before this procedure. If you did not perform a backup, we can provide this service for you.

$75.00

3J118

Virus Scan & Clean: A Technician will perform a virus scan and clean to protect your system. Files will be cleaned or deleted if they cannot be saved. Note: Backup all data and information before this procedure. If you did not perform a backup, we can provide this service for you. See Depot Date Rates

$75.00

3J119

Spyware Malware Scan & Clean: Depends on infection, reimaging or reloading will be recommended if removal takes an excessive amount of time.

$75.00

 

 

 

3J120

Data-Transfer up to 4GB (not applications)

$45.00

3J121

Data-Transfer Each Additional 4GB (not applications)

$15.00

3J115

Computer Service Call: A Technician will check and evaluate your equipment scan for malware and trojans: Backup all data and information before this procedure. If you did not perform a backup, we can provide this service for you.

$75.00

 

 

 

3J122

Data-Backup up to 650MB (Any media to CD-R per disc)

$30.00

3J123

Each Additional 650MB CD-R

$6.00

3J120

Data-Backup up to 4.7GB (Any media to DVD-R per disc)

$45.00

3J121

Each Additional 4.7GB DVD-R

$15.00

3J124

Program/Application Installation up to 3 (three)

$30.00

 

 

 

3J200

On-Site: Service Rate (25mi Radius)

$60.00

3J201

On-Site: Service Rate (26mi -55mi Radius)

$75.00

3J140

Home PC Installation: A technician will come to your home to unpack and set up your computer, connect up to three external devices, connect you to an existing Internet connection, create your e-mail account, provide up to a 20-minute orientation and demonstrate how to use Windows

$125.00

3J150

Home Wireless Installation: A Technician will set up your wireless router, connect it to your existing High-Speed Internet service, connect one PC and enable basic security features. You can access online content wirelessly from anywhere in your home. (range and other restrictions apply)

$100.00

3J180

Wireless interference  connection & dropout troubleshooting we use a spectrum analyzer for the 2.4 GHz band and the 5 GHz band to determine what is affecting your connection.  Wireless B & Wireless G connections are readily affected in the lower band. Wireless A and Wireless N use the higher 5 GHz band. Little interference in this band area.

$85/hr

3J185

Site survey inventory to determine the devices connected to your network

$85/hr

 

 

 

3J186

Troubleshoot Windows Operating System software problems

$75.00

3J202

Clone / install /clean HD on Laptop or Desktop

 

 

Computer General Cleanup of Temp files and Check out machine operation

 

 

 

 

3J250

Training Class PowerPoint 2007

$55.00

3J251

Training Class Word 2007

$55.00

3J252

Training Class Excel 2007

$55.00

 

We support Windows 95, 98, 2000, ME, XP, Vista, Windows 7, Server 2003

 

 

All repairs have a 30 day Limited Warranty on Only the repairs that were done. Problems not related to the repairs performed are not covered.

Damage due to additional hardware added after the repair by anyone other than 3J Communication Design & Services, Inc. is not covered.

Damage due to improper loading or removing of software is not covered.

Damage due to careless internet usage or not having up to date anti virus or up to date anti spyware installed and running is not covered.